CARRIAGE TERMS
Cavil LLC is committed to providing you with fast and safe shipping services. Here are our detailed information about shipping:
Domestic Shipping
- Shipping Time
a. Processing Time: Order processing usually takes 2 business days. Once processed, we will hand over your order to the shipping company.
b. Shipping Time: Domestic delivery time is usually 2-4 business days, depending on your shipping address and the shipping method you choose. - Shipping Company
a. We work with the following major couriers to ensure the safe delivery of your order: UPS
i. FedEx
ii. USPS
iii. DHL - Shipping Cost
a. Domestic shipping costs vary depending on the weight, volume and destination of your order. The shipping cost will be displayed at checkout and you can confirm it before payment. - Tracking Information
a. After your order is shipped, we will provide a tracking number via email, and you can track the status of your package at any time.
International Shipping - Shipping Time
a. Processing Time: Order processing takes 2 business days, and it will be handed over to the international shipping company after processing.
b. Shipping Time: International shipping time is usually within 6 business days, depending on the destination country and customs clearance process. - Shipping Company
a. International shipping will be selected from the following shipping companies based on the destination country: DHL Express
i. FedEx International
ii. UPS Worldwide
iii. USPS International (select by country) - Shipping Cost
a. International shipping costs are calculated based on the weight, size, destination and shipping method of your order. You will see the actual shipping cost at checkout. - Duties and tariffs
a. For international orders, customers are responsible for paying any duties, taxes and other fees imposed by the government of the destination country. We recommend that you understand the local import tax and tariff policies before purchasing. - Tracking Information
a. We will provide you with a tracking number via email, and you can track your package through the shipping company’s website. - Notes
a. Please be sure to provide correct address information, including zip code and contact number. If the address is incorrect or incomplete, the package may be delayed or unable to be successfully delivered, and the relevant costs will be borne by the customer.
Special Reminder
● Undeliverable Areas: If your address belongs to an area that some shipping companies cannot deliver to, you will receive a notice from us and may need to choose another shipping method.
● Holidays and special circumstances: Shipping may be delayed due to holidays or unforeseen circumstances. We will do our best to ensure timely delivery.
If you have any questions or need assistance with shipping, please feel free to contact our customer service team